About

FAQ

• Where is the store based?

  Chai Wan Kok, Hong Kong

• Do you accept orders placed outside of the US?

  We sure do!

• About buy 2 get 1 free on selected products?

  Currently only jewelry can be bought 2 get 1, excluding clearance sales.

• How long will it take to receive my order?

  We will ship out your order in 2-7 working days. - Most of the order will be delivered in 14-25 days after shipping, Sometimes delivery time can take up to 30 days in peak season or customs hold. Please contact us if you haven't received your order after this timeline. We will help you out! For any questions or concerns please contact us [email protected]. We thank you for your patience :)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.